Customer Support

Making the most of the HMIS resources available to you!

HMIS offers you comprehensive support and services to ensure you get the most use of the HMIS Advantage and HMIS for Windows applications. Do you have questions about an HMIS product or service? Do you require training or consulting on a specific module? Do you need documentation or assistance with an upgrade? HMIS Customer Support has extensive resources that can help you solve these problems; either by accessing the online company Knowledge Base or with technical assistance.

Contact Support

HMIS Customer Support maintains a staff of dedicated technical professionals that can provide you with individualized assistance. Customers with active maintenance can contact HMIS Support by web, e-mail, and/or phone.

For electronic support, visit e-Resolve – our web-based issue submission and management tool. Log in now.

If you do not have an e-Resolve login name and password, please contact HMIS at 603-883-5692 or email   for one now.

For phone support, please call 603-883-5692.