Directors’ Choice and HMIS, Inc. announce the café Systems – Directors’ Choice Interface
HMIS, Inc. President/CEO Frank Hanlon and Directors’ Choice CEO, Gary Darychuk are pleased to announce the strategic alliance between their two companies and the launch of an interface that allows data collected by Directors’ Choice operators to be entered directly into the café Systems database.
HMIS has been serving the death care industry for more than 20 years and is regarded as the best cemetery and mortuary software solution in the industry. The 23 year old company serves more than 7000 users at 3500 cemetery and funeral homes located in the United States, Canada, and South America.
Directors’ Choice is the only award winning funeral industry exclusive answering service. The 13 year old company serves more than 1000 funeral homes across North America. They are First Call Experts answering over 80,000 first calls a year worth more than half a billion dollars in funeral home revenue.
"Like our signature product HMIS Advantage" Hanlon states, "café Systems is designed to support business processes within the death care industry. It is a web-based program designed to deliver superior performance accessible from multiple locations including Directors' Choice. Featuring EDO (entering data once) technology, users benefit from reduced likelihood of error, increased efficiency and the ability to interface with multiple accounting systems".
"Once Directors' Choice enters the first call data into their system, the interface populates the funeral home data base in real time" says Darychuk. "You log into café, and your first call information is waiting for you. The really neat part is that you can verify the information by listening to the audio file of the call that is attached to the file". "With real-time access to the service information in c.af.e., directors do not need to contact Directors’ Choice with any additions or changes to the service arrangements, they have immediate access."
"No more redundant entry of information! café systems cut down the time spent on data entry and service updates, significantly freeing up our time," commented Buddy Phaneuf, President and Director of Phaneuf Funeral Homes & Crematorium in Manchester, New Hampshire.
