Having trouble viewing this email? View the online version          Forward this email to a friend

A Message to our
Valued Customers from
our President/CEO,
Frank Hanlon

I would like to take this opportunity to thank each and every HMIS customer for your continued support and confidence in HMIS as we advance our software technology into the future and introduce our new Web based products - HMIS Advantage and HMIS Web-Link. We highly value our current customers so please allow me to describe our Web products and the conversion strategy that HMIS will provide to our existing Windows customers.

HMIS Web-Link is our Web product designed to meet the specialized high-volume and high performance needs of Service Corporation International (SCI). Our Web-Link version is maintained and supported by an off-shore Indian based company, Infosys Technologies. HMIS provides consulting services to SCI on an as-needed basis to assist them with enhancement reviews and designs. HMIS has an agreement with SCI where we can ‘share’ enhancements that may be valuable to all of our other customers and incorporate enhancements that make sense into our HMIS Advantage product.

HMIS Advantage is our Web product designed to meet the specialized needs of our existing Windows and Web based HMIS customers. HMIS Advantage is maintained and supported by HMIS here in our Nashua, NH office. HMIS Advantage has all of the ‘high-performance’ features of our Web-Link product, but has been simplified and enhanced to meet the needs of our existing customers. Our goal is to help you save time, eliminate paperwork and end user errors while maintaining the power of our back office accounting system. To that end, we are working to enhance the end user interface as well as to add ease-of-use features within various HMIS Advantage modules. For our Funeral Home users, we will be introducing ‘HMIS Café’ - a completely re-designed front-end user interface targeted for use by funeral directors with limited computer experience.

Although HMIS is introducing our new Web product, HMIS Advantage, we are committed to supporting our Window’s clients by allowing time for a smooth transition to the Web product when it makes the most sense for your business. To aid in the conversion of HMIS Windows clients we are working to complete a few additional remaining modules within HMIS Advantage. We will begin offering conversions from Windows to HMIS Advantage in the 1st quarter of 2008. One of the most significant advantages that we will offer our Windows customers is the option to have HMIS host your HMIS Advantage software utilizing our Application Service Provider (ASP). Basically, what this means is that HMIS will take care of your hardware, backups, and software upgrades automatically – all you will need is a ‘connection’ to the internet from any computer that uses Microsoft’s Internet Explorer. Our ASP service for HMIS Advantage has been in operation with our new HMIS Web clients for more than three years and has proven to be successful.

In summary, HMIS is committed to providing our Windows customers with a smooth and customer driven transition to our Web product, HMIS Advantage. We are also committed to providing new and simplified ‘front-end’ user interfaces that will provide the combination of ‘Easy to Use’ with the powerful back-office accounting that has made HMIS the best software available to the industry.

Sincerely,

Frank Hanlon
President/CEO

An Overview of the HMIS Advantage Web Application

HMIS Advantage is a browser based, totally integrated, revenue management solution HMIS Advantage Web Application - Imagecovering all aspects of the Cemetery and Mortuary Industry. HMIS Advantage provides an easily accessible, secure and inexpensive alternative to vendor packages that may be costly to implement and maintain. Death-care professionals will be able to use all modules of the software in an Internet or Intranet environment. It is an answer to industry professionals who face the following issues:

  • Managing your trust fund is hindering your cash flow
  • Wasting time and energy managing your business using multiple spreadsheets to address needs not handled by your automated system
  • Spending your money unnecessarily on computer hardware
  • Lack of flexibility or no reports
  • Complex commission structures are unwieldy and difficult to manage
  • Back Ups and Upgrades have you playing the role of Data Processing Manager
  • Multiple databases are causing your people to make errors with client issues

Part Of Your HMIS Team:

Pete Duffy
Vice President of Sales and Marketing

Pete has over 20 years of award winning sales, management, and leadership experience in the healthcare and software industry. Pete will be responsible for growing the HMIS client base and working with HMIS management to attain 100% client satisfaction.

The key business values that Pete lives by are honesty, integrity, understanding, sense of humor, setting appropriate expectations, customer focus, preparation, and learning.

Stan Boutin
Support Team

Stan joins HMIS with extensive knowledge in accounting and hardware maintenance. Stan resides in Nashua, NH with his wife Jeanne. His primary responsibility will be collaborating with his team members in providing HMIS customers exceptional support with both our Windows and Web product lines.

Prior to joining our team, Stan worked for Nashua Eye Associates, a large ophthalmology practice, as the Accounting Manager and technical support liaison with their medical application and accounting vendors performing software updates and working to solve application issues.

He looks forward to working with the technical support staff of HMIS and assisting them in providing the HMIS customer base with prompt and professional service.